Traveling for team meeting? Get flat 2% cashback on group bookings

Traveling for team meeting?
Get flat 2% cashback on group bookings


By role

Card admin, Card holder

How to report a card as lost?

If you suspect your ITILITE Card is lost, follow these quick steps:

  • Lock the Card Immediately:
    • Log in to your ITILITE Card account.
    • Navigate to the card management section.
    • Find the option to “Lock” the card and initiate the lock promptly.
  • Send an Email to Support:
    • Compose an email to cardsupport@itilite.com
    • Subject: “Lost Card – Urgent”
    • In the body, include:
      • Your full name
      • The last 4 digits of the ITILITE Card number
      • Brief description of the situation
      • Do you need a replacement card? – Yes / No

Please note that while real-time functionality to order a replacement card is not available, locking the card and promptly notifying support helps ensure the security of your account. Thank you for your cooperation.

Was this answer helpful?

If you need further help, feel free to contact us

Check out our blogs to know more!

Group 1416

Experience ITILITE for yourself and know your true T&E savings potential!

Simplify your travel and expense management process!

Simplify your travel and expense management process!