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Our commitment to help you with data protection and compliance

ITILITE enables GDPR support for all customers worldwide

ITILITE ensures conformance to global regulations and industry practices to maintain the privacy and security of its customer's data. All our products provide GDPR-ready capabilities to help our customers meet their compliance obligations. ITILITE extends these capabilities not only to customers in the European Union (EU) but to all our customers worldwide.

To strengthen an individual's rights to privacy, the European Union brought about the General Data Protection Regulation or GDPR, fortifying existing directives on data protection. The Regulation issued by the European Union applies to businesses processing personal data of European residents and has been in force since 25th May 2018.

ITILITE commitment to the GDPR

ITILITE being a custodian of customers' data, a Zero-Trust model of security architecture, robust product delivery, and a highly resilient service platform are the key tenets of its service delivery.

Empower

Fair and Transparent processing of all client data with data access requests in place

Secure

Implement "Security By Design" across all our products to protect & secure client data

Unity

Streamlined processes to help our clients meet compliance requirements

7 Key Principles for the GDPR

The GDPR encourages businesses to be responsible for an individual's data. By ensuring the protection and privacy of this data, businesses earn customer trust and they are likely to engage better with the business. GDPR provides a framework for businesses to standardize and regularize real-world security and privacy needs of an individual's data used for business purposes. The key principles which the GDPR requires businesses to operate on are:

Emphasizes transparency for all individuals and businesses alike. The company collecting user data must be absolutely clear as to why data is being collected and what it will be used for.
Businesses should collect sensitive consumer data only for selective purposes. Data collected for specific purposes should not be further processed in a manner incompatible with the above mentioned purpose.
Ensure data captured is adequate, relevant and limited. Based on this principle, organizations must ensure they store a minimum amount of consumer data only specific to company regulations.
Data controllers must ensure information remains accurate, valid and fit for purpose. To comply, organizations must institute processes and policies to address how they maintain the data that is being processed.
Companies that collect user data must have full control over its storage and use within the company. This includes implementing and enforcing data retention policies and preventing unauthorized movement and storage of data to safeguard it in accordance with the above mentioned policies.
An organization collecting and processing data is solely responsible for implementing appropriate security measures to protect the individual's data.
Organizations must be able to demonstrate the adoption of necessary steps to protect an individual's data, and be able to pull up every step within the GDPR strategy as evidence.

Frequently asked questions

Absolutely. You can opt for only Travel or only Expense reimbursement product. However, using an integrated travel and expense solution gives you multiple additional benefits e.g. finance teams get visibility into who has travelled but not yet filed expense, helping them provision better or set automatic nudges for expense filing.
No, there is no minimum monthly fee commitment. You pay exactly as per your usage in both travel and expense.
No, all your trips, whether booked online or with the help of our support channels have only one fixed trip fee. There is no additional fee for modifications or support requests within the same trip.
ITILITE offers three payment options: ITILITE cards and other corporate cards, a pre-paid wallet, and personal cards. You can choose any of these payment methods.
We have happy customers ranging from 25 people startups to multi geography Fortune 500 companies, across industries. Our product is flexible and intuitive to be configured for your company's needs.
You can onboard your company yourself within 15 minutes, or choose to work with your dedicated account manager to get started in less than 24 hours.
No, there is no setup fee. You can onboard your company yourself within 15 minutes, or choose to work with your dedicated account manager to get started.
Per trip pricing is the most simple and transparent fee for travel. You pay once for a full travel request which may contain multiple flights and hotel bookings. There is no additional fee for contacting support, cancellations or making changes in the itinerary any number of times.
No, there is no extra charge for signing up with ITILITE partner cards or any kind of recurring charges. You can issue unlimited virtual and physical cards to your employees at no additional cost.
No limits exist on the number of flight legs, hotels, and car rentals booked in a single trip. You can book as many as you want without incurring any additional fee.
You can opt for the pre-paid wallet as the payment method and unlock $6.99 per trip pricing. You can bank transfer or ACH the amount to load the wallet. This is only applicable for Travel or Integrated Travel & Expense product.

GDPR at ITILITE

What is GDPR?

A digital future can only be built based on trust. The General Data Protection Regulation or the GDPR is a key component in building this trust, when it comes to managing and regulating the data that companies work with. It aims to simplify and standardise regulatory environments, so that users can have maximum control over their personal data, and both the business and the user can benefit.

The GDPR encourages businesses to be responsible about an individual's data. By ensuring the protection and privacy of this data, businesses are likely to engage better with consumers. GDPR thus provides a framework for companies to standardize and regularize real-world security and privacy needs of an individual's data to the best of their capacity.

GDPR Readiness at ITILITE Is Supported by the Following 6 Principles

Value

Commitment to the optimization of service efficiency with highly resilient, secure and scalable systems for collecting, storing and processing data, to deliver business value at the highest standard.

Collaboration

Compliance requirements mapped in line with customer and partner awareness, that ensures watertight data protection measures all across the company.

Continuity

Tracking business performance through continuous improvement loops, adapting best practices, and innovating while benchmarking against industry standards.

Protecting your data

A multi faceted approach towards keeping the customer's data safe, with robust, watertight policies, strict authorization and security initiatives for both data at rest and data in transit.

Secure Product Build

The ITILITE platform comes enabled with end to end automated security for each consumer touch point, for fair, transparent and streamlined processes.

High Resilient Architecture

Built and backed by tech stacks that are regularly updated, making for highly resilient architecture that always keeps business growth as top priority.

WHAT IT MEANS ITILITE
Data collection, storage & processing Collect data, only for the purpose its needed for. That is, data collected for specific purposes/reasons cannot be further processed in a manner incompatible with those purposes/reasons.

ITILITE products provides the convenience of enforcing your company's defined limitations/policies through the product itself. Eg: Assistance with restriction of use of data by turning certain product features ON/OFF.

For similar requests reach out to support@itilite.com. Upon verification of relevance and feasibility of your request, we will assist you with your requirements to meet your compliance obligations.
Data minimization Ensure data captured is adequate, relevant and limited to the purpose it's collected for. Based on this principle, organizations must be sure they only store the exact amount of data required for their specific purpose. Our support products offer flexibility to build ticket/contact forms according to your needs. Choose what data to collect from customers and stay compliant. Eg: customize fields you want displayed in your contact/ticket form. These options are available in ticket and company forms as well.
Right to rectification Data controllers must ensure information remains accurate, valid and fit for purpose. To comply with this, organizations must institute a process and policies in place to address this right. If your customer reaches out requesting correction of their data, our products provide you the flexibility to meet this request via features within the product. Find more information here.

Some aspects of the GDPR program at Itilite

Itilite GDPR program thoroughly evaluates how Itilite, both as a data controller and processor is placed with its existing procedures for readiness to provide rights of individuals under GDPR and assist customers in responding to data access requests from individuals.
We strive to innovate when it comes to functionality. Our mission is to be the best in class, and our GDPR program reflects our commitment to accountability at every level of data handling.
Each and every one of our customers receives personalised assistance from our dedicated support team for any data-related queries or requests under GDPR.
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