Travel

Book and manage all your business travel in one place.

Loyalty & Rewards

Hotels

Flights

Car Rentals

Bookings & Support

How Do I Earn Loyalty Points For My Flight Bookings?

ITILITE Insights

How To Add Frequent Flyer Number?

Why Can I See Limited Hotel Options?

Will I Be Able To Book Car Rentals From Locations Not Shown?

How Will My Employees Know If They Will Earn Loyalty Points?

Why Am I Seeing Flights That Are From A Higher Cabin Class?

How To Use ITILITE Card For Travel Bookings?

Are Loyalty Points Supported On Mobile App Bookings?

Can I Make Prepaid Car Rental Bookings?

Will I Get Loyalty Points On My Booking?

How To Cancel A Flight Booking?

How To Modify A Flight Booking?

How To Modify A Hotel Booking?

How To Cancel A Hotel Booking?

How To Book A Hotel?

Payment Methods – For Users

Add To Calendar (Calendar Sync)

Pay at hotel via company card

Downloading invoices

Payment methods

How to cancel a car rental booking?

Unable to find a specific hotel?

How to book a multi-city flight?

How to modify car rental bookings?

How can I manage my events on ITILITE?

How can I book a car rental for my trip?

All about car policy

Booking confirmations: notifications, receipts & voucher emails

Out of policy report

Why are hotel rooms with loyalty points priced higher?

Why are no car rentals available at the searched location?

When and how will I be charged for booking a car rental?

Can a flight ticket be rescheduled within 2 hours of departure?

What are the types of hotels that I can choose for my stay?

Why are points not guaranteed?

Why are the seat prices different on the airline website?

How do I earn loyalty points with hotels?

Why can I not see my booking on the hotel/airline app?

What if the loyalty name doesn't match the ITILITE profile?

Can I get the loyalty points on my eligible employee bookings by default?

What are travel credits how do I use my travel credits?

Will I get ITILITE rewards for my booking?

Why am I seeing flights that are from a lower cabin class?

What membership programs does ITILITE support?

How many membership details can I add?