How does your platform simplify booking travel for large groups?

Our travel management software features a dedicated group travel module where you can invite participants to book their own travel within set parameters. For groups exceeding ten people, we provide concierge support to negotiate room blocks.

Can we integrate our own negotiated hotel and airline rates?

Yes. As a leading corporate travel company, we can load your specific rate access codes directly into the system. These rates appear at the top of search results, ensuring your Corporate Travel Management strategy is followed.

What kind of inventory can our employees access through the tool?

Our corporate travel management software aggregates inventory from GDS, NDC, and aggregators like Priceline. This ensures 100% coverage, providing employees with the same flights and hotels they would find on consumer-grade websites.

How do you handle travel disruptions or late-night emergencies?

We offer 24/7 human-powered support with industry-leading response times. Our corporate travel software ensures travelers connect to a real agent in under 30 seconds via chat or 60 seconds via phone.

Are travelers able to manage their own cancellations and changes?

Yes, our corporate travel management solutions allow travelers to modify or cancel flights and hotels directly through their dashboard. These self-service features reduce the administrative burden on your internal travel coordinators.

How can we automate the receipt collection process?

Our expense management software includes a mobile app with OCR technology. Employees simply snap a photo of their receipt, and the system automatically extracts the date, merchant, and amount for expense management.

Can we sync our travel spend directly with our ERP?

Yes, we provide out-of-the-box integrations with systems like Sage, NetSuite, and QuickBooks. Approved reports flow automatically into your accounting system, streamlining your travel and expense management and reducing manual data entry.

How does the system handle employee mileage and per diem claims?

Our expense tracking software features a Google Maps-integrated mileage calculator and automated per diem modules. This ensures accurate expense reimbursement based on your company's specific rates and geographic policies.

Can we set custom fields to track project or job codes?

Absolutely. You can mandate custom fields for project codes or job numbers during the booking or expense management software process. This data is captured in real-time, facilitating easy cost allocation for finance teams.

How does the platform prevent out-of-policy spending?

You can configure your expense management software with hard or soft boundaries. The system flags weekend spending or duplicate receipts and can even prevent users from submitting reports that violate your travel and expense management guidelines.

How do your corporate cards solve hotel payment issues?

Our corporate cards automate the Credit Card Authorization (CCA) process. When a hotel is booked, we issue a virtual card for room and tax, and our team proactively verifies instructions with the front desk before check-in.

What financial benefits do we receive by using ITILITE cards?

We offer a flat 1.5% cashback on all spending made through our corporate credit cards. This cash is wired directly to your account monthly, often completely offsetting your travel and expense management service fees.

How do virtual cards improve payment security?

Admins can issue unlimited virtual corporate credit cards with unique numbers and specific spending limits. Because these corporate cards are often limited to a single transaction or date range, they inherently protect your main credit line.

Do you offer automated reconciliation for card transactions?

Yes. When you use our corporate cards within our travel tool, the system provides a fully reconciled statement. This matches every card swipe to a specific trip ID, saving your accounting team hours of manual work.

Can we manage and lock our corporate credit cards in real time?

Yes, admins have full control to issue, edit, or lock corporate credit cards instantly through the dashboard. This allows you to manage employee spending and respond to potential fraud without waiting for bank assistance.

What is the standard fee for your platform?

We operate on a transparent $10 per trip model for our corporate travel platform. A trip is defined as any number of flight or hotel legs booked together in a single session.

Is there a more cost-effective payment option available?

Yes. Companies that use our pre-funded wallet for their travel and expense management processes qualify for a reduced trip fee of $7. This option avoids credit card processing surcharges and lowers your overall costs.

Do we have to pay extra for onboarding or support?

No. Unlike traditional corporate travel management companies, we offer free implementation and onboarding. Additionally, our 24/7 human support is included in your standard trip fee with no hidden costs.

How are the expense management licenses priced?

Our expense management software is priced based on active users, starting at $6 per month. You only pay for the employees who actually submit reports during that month, ensuring cost-efficient Travel and Expense Management.

Are there fees for modifications or flight cancellations?

ITILITE does not charge any additional fees for changes or cancellations made through our corporate travel management solution. You are only responsible for the fare differences or penalties mandated by the airline or hotel.

How quickly can we launch the platform for our team?

Without complex integrations, most companies can be up and running in three to five business days. Our onboarding team handles the heavy lifting, including bulk user uploads and policy configuration.

Does your platform integrate with our existing HR system?

Yes, we offer plug-and-play integrations with leading systems like Workday, UKG Pro, and BambooHR, and many others. This automates user profile creation and deactivation, ensuring secure and efficient Travel and Expense Management.

What kind of training do you provide for our staff?

We provide comprehensive admin training sessions and a library of video tutorials for travelers. Our travel management software is designed to be intuitive, requiring minimal learning time for most users.

Can we test the platform with a small group first?

We often facilitate pilot programs for companies to test our travel and expense management software. This allowed you to gather internal feedback and validate savings before a company-wide rollout of our solution.

Can we use the tool for personal travel bookings?

Yes, users can switch to a personal profile to book leisure trips using our corporate travel software. They can still access our negotiated rates, but these bookings remain private and separate from company reports.

How does Mastermind help us save on travel spend?

Mastermind is an AI-driven tool that benchmarks your spending against industry data. It identifies missed savings in areas like last-minute bookings and out-of-policy trips, providing actionable insights for your Travel and Expense Management efforts.

What is Iris, and how does it assist with data analysis?

Iris is your conversational AI Travel Analyst that allows you to ask questions about your data in plain English. It can instantly generate custom reports, spot trends and anomalies like out-of-policy bookings or bookings made outside of negotiated rates.

Can we schedule reports to be delivered automatically?

Yes, any standard or custom report can be scheduled for daily, weekly, or monthly delivery to your inbox. This ensures your finance team stays updated on Travel and Expense Management without manual searching. All custom reports are free of cost - there is no additional charge.

Do you offer visibility into where our travelers are located?

Our corporate travel management companies' platform includes a map view that tracks travelers based on their active itineraries. This 'Duty of Care' feature is essential for ensuring employee safety during global trips.

Can we build custom dashboards for different departments?

Yes, our travel and expense management software allows you to build custom dashboards with specific widgets. You can monitor spend by project, department, or office location in a single, visual interface.

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"ITILITE support is very responsive and efficient, especially for handling complicated Group Bookings. All our requirements for custom integrations were successfully fulfilled. Our reps have also easily adopted the very intuitive expense reporting platform."

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Camille Haight

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“ITILITE has provided exceptional customer service, flat rate booking fees, and has helped us secure additional cost savings directly from the major carriers.”

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Marjory Lake

Payroll and Benefits Director

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Charlotte Dibb

Travel Coordinator

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David Ables

IT Project Manager

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“We were dreading the transition. But onboarding was a breeze. We got 500+ travelers up and running in under 2 weeks - with zero disruption to travel or finance operations”

Joshua Dutton-de Beer

EA to the COO

Know more

Camille Haight

Travel Manager

Know more

“ITILITE has provided exceptional customer service, flat rate booking fees, and has helped us secure additional cost savings directly from the major carriers.”

Know more

Marjory Lake

Payroll and Benefits Director

Know more

Charlotte Dibb

Travel Coordinator

Know more

David Ables

IT Project Manager

Know more

“We were dreading the transition. But onboarding was a breeze. We got 500+ travelers up and running in under 2 weeks - with zero disruption to travel or finance operations”

Joshua Dutton-de Beer

EA to the COO

Know more

Camille Haight

Travel Manager