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Leading organizations have moved from Concur to ITILITE.
ITILITE vs Concur: A Quick Comparison for Travel
- Missing / high priced NDC inventory
- Different screen for NDC, poor experience
Why ITILITE Costs 44% Less Than Concur
ITILITE is preferred over Concur for the following reasons
Fast enough that people actually enjoy booking
ITILITE feels refreshingly simple. Pages load instantly, bookings flow logically, and nothing randomly breaks. Instead of abandoning the tool, users actually enjoy using it
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One platform, one price
ITILITE removes the TMC middleman entirely. You get bookings, inventory, support, and unlimited modifications at $10 per trip—no hidden fees, no per-change charges, no surprises on your bill.
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Support in under 30 seconds
Your traveler gets a human on chat in under 30 seconds. One team handles everything—so they’re not stuck figuring out which vendor is “responsible” while their trip is unraveling.
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Hear from ex-Concur users, now happily with ITILITE
“Prior to ITILITE we were booking on various sites, faced high response times, and job costing at the end of the month was a nightmare. ITILITE has completely eliminated all these issues with their one platform solution.”
“We were dreading the transition. But onboarding was a breeze. We got 500+ travelers up and running in under 2 weeks - with zero disruption to travel or finance operations”
"ITILITE support is very responsive and efficient, especially for handling complicated Group Bookings. All our requirements for custom integrations were successfully fulfilled. Our reps have also easily adopted the very intuitive expense reporting platform."

What user reviews from G2 have to say
Check out what customers say about user experience - both for ITILITE and Concur
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Frequently Asked Questions
Does ITILITE charge extra for support calls or rebooking like Concur does?
No, ITILITE includes unlimited 24/7 human-powered support via chat, phone, and email within the flat trip fee. You won’t be charged for anything - connecting, resolution, after-hours assistance, or rebooking are all free of cost
Can travelers apply their own unused flight credits directly within ITILITE's booking tool?
Yes, ITILITE automatically tracks and displays available unused airline credits at checkout, allowing travelers to apply them with one click. This eliminates the need to call agents or pay fees.
How does ITILITE ensure we see the same flight prices and inventory found on Google?
ITILITE aggregates inventory from GDS, NDC, and direct airline connections to ensure users see all available fares, including basic economy. This prevents the price discrepancies common in legacy portals. Corporate negotiated rates are prioritized at the top of results, appearing higher than costlier public options
Does ITILITE provide real-time reporting, or must we wait weeks for spend data?
ITILITE offers real-time dashboards and automated custom reports that can be scheduled daily or weekly. You no longer have to wait 1-2 months for reports required for audits.
Can ITILITE handle group bookings and travel for non-employees in one flow?
Yes, ITILITE has a group booking module that allows arrangers to book for multiple travelers or guests in a single reservation. It streamlines complex team movements that are often cumbersome or manual in Concur.
How does ITILITE’s expense pricing compare to Concur’s high per-report fees?
ITILITE utilizes an active-user pricing model, charging only for employees who actually file a report that month. This avoids the high per-report costs and minimum monthly commitments found elsewhere

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