Here's what's hot at ITILITE. Stay abreast on the latest product feature releases, improvements and what's coming next!
Iris is our new AI Travel Analyst. You can just ask questions in plain English, like:
Iris responds instantly – with text, a graph, a ready-made report. Always clear. Always fast.
We completely redesigned search and trip management. The fastest platform to book a business trip became 20% faster. Finding and managing booked trips became much easier, even for the power users who have 50+ booked trips at a time. New "Continue Where You Left Off" section highlights incomplete bookings for up to 30 days.
We have revamped our hotel search experience making it easier and faster to find your favorite hotels.
For customers of ITILITE Card, who use their card for booking travel on ITILITE – we automatically reconcile line items on the card statement with details of travel.
We have created AI-based processes for handling 100% of the administrative paperwork required so travelers and administrators enjoy a zero-touch trip management process. With ITILITE cards, we have now introduced a way to create "One Time Hotel Card" which gets auto-generated for every pay-at-hotel booking. This process helps companies benefit from the credit card authorization process without having to do it themselves.
Users booking Marriott stays as Bonvoy members can unlock additional savings, directly through ITILITE. Giving users complete member rate coverage across top chains: Marriott, Hilton, IHG, and Accor.
Admins now have comprehensive control over how employees book rental cars via the new Rental Car Policy Editor. Approvers can now review and take action on rental car bookings directly from approval links, with real-time pricing, visibility into add-ons, and a clear view of final costs.
Automated approval workflows for card issuance, along with a Bookkeeper role for safe financial oversight. This role allows clients to assign a separate set of permissions to a user, where they can access all reports, view cards, without the ability to unmask & edit cards (except for their own cards).
Our new travel itinerary document combines flights, hotels, and rental car bookings into a single, easy-to-share file for quick access to all your latest, updated travel information. Individual vouchers will still be available as a zipped folder in emails, and can be downloaded from the dashboard.
Have a to and fro trip? You can now save more by booking a round trip! Once you search for your trip, you will find the return trip to be lower and come with a tag "discounted fare".
You can now cancel your bookings — flights, hotels and car rentals — all on the platform itself. No more long calls or waiting lines to get your bookings canceled. Once your support request is placed, our team will swiftly process it and send you the confirmation on mail.
Earlier this quarter, when we upgraded our platform our previous implementation was not usable anymore. Hence, we have rebuilt the unused credits feature on the new platform with a few bonus enhancements! The user can now select which unused credit they would like to apply against each flight leg. Not just that, you can even upload and use these flight credits for your future trips!
We identified that a huge chunk of our clients had employees traveling in groups and would benefit from the option to book rooms accommodating more than one adult. Users now have the ability to specify the number of adults per room during the booking process. The system will then fetch and display the relevant multi-occupancy room rates from our vendors, giving you more flexibility and control over your bookings.
The much awaited ITILITE Card is here! It's designed to control your spend, eliminate reimbursements and help you earn a little extra. Here are a few highlights:
We've introduced a self-signup process for ITILITE. New users can now sign up independently with their work email. Admins get automated notifications to approve or deny requests. Approved users receive a welcome email, and if denied, they can try signing up again. No more delays — users can start using the platform right away. Also, new users can directly onboard as central card users and add their cards via the user interface.
You can now get access to ITILITE deal codes on flight, hotel and car rentals. In case your company does not have negotiated rates with the vendor, we will come to the rescue and give you the best rates! And not just that, we have also introduced tags like "Company paid" and "Pay at Counter" to specify the multiple modes of payment that we offer to make things easier for you.
The travelers have the power of choice with ITILITE car rentals. They can now choose the "Sort by Distance" option and book a car of their preference. With the distance now visible, you can take an executive decision on which car you would like to book. Car rental booking experience like never before!
Want to add more policies for easier and quicker expense approvals? You got it. You can now apply policies on custom fields/attributes like departments, per person limit for group meals etc. With the new feature of applying policy on non-amount fields, controlling spends will become even easier.
Obsessed with traveler experience, we've made some exciting upgrades to the traveler booking experience. Some of the upgrades are listed below:
We've made it easier for travelers to make informed decisions while booking hotels by displaying a hotel's cancellation policy up front in the hotel listing. Travelers will be able to see "Non-Refundable", "Free Cancellation" and "Partially Refundable" tags on all hotel listings. Clicking through those tags will also display the cancellation policy at the respective hotel. Such an easy but effective way to save money while booking hotels.
Created your itinerary but realized later that you'd be better off driving yourself from the airport? Just rent a car and link it to the upcoming trip by selecting the right trip ID from all your upcoming trips. Adding multiple car rentals to get you from point A to point B to point C and so on is as easy as it gets when you plan your itinerary on ITILITE. The company saves money as it only pays for a single trip and not for the number of travel modes added to that trip.
Dream scenario: Employees find a hotel that's company preferred, within 5 miles of the primary location, has great reviews and within policy. We're giving you exactly that – you can recommend these "dream scenario" hotels within 6 seconds of an employee searching for them at the top of their search results. We are invested in raising employee satisfaction with corporate travel and cost savings for you.
Rent your cars from near your office or your home by booking your rental cars on ITILITE. It's easy to find multiple locations for pickup or drop in any city in the United States with a simple drop down of all available locations. There are so many different car models available on the platform – sedans, hatchbacks, SUVs, mini-trucks – you're going to love how easy it is to book your first ever rental car on ITILITE!
Unclear on the metrics you should be reporting to the leaders at your company? We can help you with identifying the metrics that make the most sense for your business, build automated reports around it and send them to your inbox at a frequency you decide. Our dedicated account managers are your full-blown consultative partners too and not just transactional.
A project brings together employees from different departments or entities and consists of a project manager who generally decides the project's spend limits. So why should an employee's department head be responsible for approving expenses filed by employees during the tenure of the project? On ITILITE, it's easy to add a different approver for every possible combination of employee, department, entity, spend category, spend limit and project. In fact, every active user on the platform can become an approver. Don't limit yourself, be bottomless!
Hotels are generally classified into 2 categories – "Prepaid" (paid by employee or company before check-in) and "Postpaid" (paid by employee directly at the hotel during check-out). You can now book hotels from this expanded category of postpaid hotels on ITILITE. The implications are that your company now has multiple payment options for hotels and higher chances of getting loyalty membership points on hotel bookings. These are visible on every hotel listing as "Pay Now", "Bill to Company" and "Pay at hotel".
Generate expense payout files tailored to your ERP or payroll software. Build custom templates that map exactly to the columns and format your finance systems expect, so reimbursements flow into your ERP/payroll without manual reformatting.
Does your company love offsites, team events, project meetings etc., at exotic locations? But is managing those events a logistical nightmare? ITILITE's Team Travel helps you send team invites, review RSVP of all attendees and get access to reports that solve for both pre-event visibility and post-event reconciliations. Leave the logistics to us and get real-time updates on events – save yourself some time.
If you're a company that has teams that travel for different projects, where an approval of the project is required for traveling, then this feature is a game-changer for you. While you can set approvals by department already on ITILITE, you can now set approvals by adding project codes. Once added, approvals could then be triggered to specific project managers or even teams working in different departments, entities or even different companies where your project is based.
You have negotiated rates with hotels, ITILITE has negotiated for you, or your employees have simply raved about their stay at certain hotels. Simply find them, add them as preferred and display them in the search results of employees. Also, blacklist hotels you don't want employees to book at all. The company controls what hotels get booked when employees travel.
Employees sometimes think they can file anything and, if they're lucky, they'd get reimbursed. Try blocking expense creation for certain categories that are outside policy for reimbursement as per company guidelines. With a few clicks, you can set up blocking of certain categories. The company will permanently be able to remove those expenses from manager and finance workflows, leading to higher productivity overall.
Meeting is fixed, flight tickets are booked, but then out of nowhere the client cancels the meeting. Tickets are non-refundable, what do you do? Re-use them on your next flight, of course. If you are unable to avail a flight on a particular trip, the flight credits get stored and can be added while paying for your next flight. Stop losing money on flights, instead re-use it!
An employee returns from Philly to New York in 6 hours, would you pay the per diems for the entire day? On ITILITE now you can pay employees per diems by the hour! You can customize per diem rates as per the guidelines set for different locations or for duration of travel. You can set them for specific employees. The per diem rates can also have a validity period for ever-evolving policies. And per diems get added once employees add travel destinations and durations – everything is automated!
Get more robust reports on your travelers – their cost centers, departments, projects, managers, travel reasons and so much more! All this by simply creating custom fields that you want the traveler to fill out while creating a trip. ITILITE allows adding up to 9 custom fields, which is the best in the industry. So don't limit yourself, go crazy and know your travelers better!
We've made updates to our pre-existing carbon footprint report. Get carbon footprint information as per estimated travel distance in accordance with the standards followed by your local/global organization guidelines to create waves within your company. You can even offset your emissions and attain carbon neutrality by taking help from our partner, Gold Standard.
Know every detail of all expenses happening in the company by mandating receipts for any category you want. The Federal Government in the US also mandates receipts for every spend above $75 during a business trip. Once received, just sit back and swipe each receipt from the palm of your hand and flag those that are not in line with expenses filed.
Automate expense management end-to-end by integrating with Sage, Freshbooks and Zohobooks. These integrations are available out-of-the-box! This means that once you login into ITILITE Expense, with just a few clicks you can configure the integration yourself and pending payments will flow into Sage, Freshbooks and Zohobooks seamlessly.
Ensure the safety and security of your employees while they are on their business trips. ITILITE can send traveler information including flight info, layover info, departure/arrival times/dates, hotel info, check-in/check-out dates etc., to the SSF Locator. This information helps the SSF team send relevant guidelines/risk factors for the area the user is traveling to and provide support in case of emergency.
Delay in managerial approvals over employee expenses is one of the major reasons for unpredictability when it comes to reimbursing expenses and also closing books on time. Send timely reminders automatically to managers and nudge them to approve expenses and keep all your reimbursements in order.
Control company-wide travel from a really cool and first-of-its-kind control panel. Set up flight policies, hotel policies, travel modes, travel budgets, company-wide reporting and so much more! Stop depending on response from your travel partner — rather configure your travel program yourself and just do it right away from a single screen!
"Oh no! I forgot to add my frequent flier membership number while making the booking!" Your travelers can now avoid such situations forever and contribute to savings for the company. Simply get your travelers to add the airline/hotel/car rental membership numbers on their profile pages, or you can add the numbers for them as admins. Every booking done will get the advertised discount points guaranteed! Up to 15 such membership numbers can be added!
Automate expense management end-to-end by integrating with Oracle and Quickbooks Online. These integrations are available out-of-the-box! This means that once you login into ITILITE Expense, with just a few clicks you can configure the integration yourself and all payments done using ACH or pending will flow into Oracle and Quickbooks seamlessly and vice versa!
Change is the only constant at companies. Employees get promoted, they switch departments, business units and even entities. Their roles too change sometimes and maybe there is a new finance admin on the block! It's cumbersome to go for each minor change to your travel/expense provider. It's much easier to just toggle switches from a single screen on ITILITE for both travel and expense together. So do that!
