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When properly done, digitization is a jet-pack which propels the company & all its processes towards success at a great speed. But mostly, it is not properly done.
Why should this happen? Why are certain companies making great strides with digital innovation, while others are just missing the bus time after time?
After years spent digitizing an entire process, there are some things we have learnt that companies get wrong, no matter what the process…
Tech innovation and digital transformation are all great terms. But there is a strategy that goes into creating the right approach. You cannot expect technology to do all your heavy lifting and fix your problems when you do not point it in the right direction.
Think about it… How many of the above gaps can you wholeheartedly say do not exist at your organization?
And what are you doing about it?