Navigating the intricate business travel and expense management world can feel like traversing a complex maze. Two titans stand at the forefront, simplifying this journey are Navan and Concur. While comparing Navan vs Concur, both platforms offer robust solutions, streamlining everything from booking flights and hotels to processing expense reports with impressive efficiency. However, a new contender is making significant waves in this dynamic market-itilite.
While Concur has long been established as a key player, known for its comprehensive features and deep integration capabilities, Navan has rapidly gained traction with its user-friendly interface and AI-powered insights.
itilite, though newer to the scene, is carving its niche by presenting a fresh perspective on how businesses can optimize their travel and expense processes. As organizations seek to balance efficiency, cost savings, and employee satisfaction, the choice between these powerful platforms-Navan, Concur, and the rising star itilite- becomes a critical decision. In this blog, we will give you a clear picture of Concur vs Navan vs Itilite.
| Concur | Navan | Itilite | |
| Overview | SAP Concur, formerly known as Concur Technologies, is SAP Concur offers cloud-based services that automate and streamline business processes related to travel bookings, expense reporting, and invoice approvals. Founded in 199, the company is headquartered in Washington, USA. Later on, SAP SE acquired Concur Technologies. SAP Concur offers cloud-based services that automate and streamline business processes related to travel bookings, expense reporting, and invoice approvals. | Navan, previously TripActions, is an all-in-one travel and expense management platform. The organization was founded in 2015, and its headquarters is located in California, United States. It offers AI-driven personalization, strong policy controls, and seamless integrations, making it ideal for fast-growing, tech-savvy businesses. AI, data science, and a seamless user experience led to the present-day Navan. | Founded in 2017, itilite is the world’s fastest-growing platform for corporate travel management, expense management, and corporate card solutions. The platform lets companies book flights, hotels, and car rentals from one place, saving up to 30% on travel costs annually. A 24/7 live travel support is available that ensures no traveler is left stranded, with our teams responding to chats in just 30 seconds. Trusted by multinational brands like Puma, Jockey, Sodecia, and Automation Anywhere, itilite simplifies travel and expense management. |
| Platforms supported | Mac, cloud, iPhone, iPad, and Android | Cloud, iPhone, iPad, and Android | Mac, cloud, iPhone, iPad, and Android. |
| Key features/USP’s | 1) Concur expense 2) Concur travel 3) Concurinvoice 4) Analytics and reporting 5) Global capabilities 6) Third -party integrations 7) Security and compliance | 1) All-in-one platform 2) Data and reporting 3.) Policy compliance 4) Multi-currency 5) Itinerary management 6) Real-time policy enforcement | 1) AI-powered travel recommendations 2) Dynamic policy personalization 3) Incentivized travel program 4) 100% customizable approval workflows 5) Global travel inventory 6) Unused flight ticket management 7) Flight re-shopSustainability features |
| Travel Support | E-mail, helpdesk, call, chat and 24/7 live representative. Extra fees are charged for support post-business hours. | 24/7 support without a free live travel agent. Any request through a live agent incurs a fee of an additional $25. | 7-star customer support. Get free 24/7/365 support via call, chat, and email. Get industry-best response time of less than 10 seconds via call and under 1 minute via email. |
| Pricing | 1) Variable structure fees based on the booking made online or support. 2) $25-$40 for bookings made via support. 3) Additional charges for the initial setup | 1) Variable structure fees based on the booking made online. 2) Annual subscription starts at $2500 3) Some users report hidden fees | 1) Cost per trip: $10 2) Reduced rate: $7 with wallet payments 3) No subscription fees 4) Charges only when trips are taken |
| Integrations | QuickBooks, NetSuite, SAP ICS, Microsoft Teams, and various ERP systems. | NetSuite, QuickBooks Online, Xero, Deal, Sage, Intact, Microsoft Dynamics, SAP, and Workday. | HRMS solutions, accounting software, SSO systems, CRM systems, major credit card providers, NetSuite, Sage, SAP, Oracle, Xero, QuickBooks, and Azure SSO. |
| Platform Training | In-person, online live, and webinars. | Documentation, live online and in-person. No webinars are held. | Documentation, live online, in-person, webinars, and videos. |
| Review and ratings | 4.0 out of 5 stars with 6183 reviews | 4.7 out of 5 stars with 8,290 reviews | 4.4 out of 5 stars with 697 reviews |
Navan vs Concur: Which one to Choose?
While both Navan vs Concur offer solid travel and expense management solutions, itilite stands out by combining the best of both worlds—advanced automation with a user-friendly interface. Unlike legacy-heavy platforms or travel-first tools, itilite offers a seamless experience from booking to reconciliation, with intelligent features like real-time policy checks, smart approvals, and 24/7 support.
It also ensures high employee adoption rates through a consumer-grade interface and personalized travel recommendations. With faster implementation, superior customer service, and better cost-efficiency, itilite is the ideal choice. Choosing between Concur vs Navan for companies, itilite simplifies travel and expense management without compromising on control or compliance.
