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Understanding ITILITE vs Spotnana for Optimal Travel Management

ITILITE vs Spotnana

Every year, numerous business trips are taken across the globe for business purposes. This includes client meetings, business conferences, signing deals, building new ideas, expanding businesses, etc. For this, companies must ensure proper travel arrangements so employees can travel safely and comfortably.

This is why many organizations have opted for travel management companies that specialize in seamlessly managing business travel and expenses. 

Today, we will look into two prominent players in the business travel management industry: ITILITE and Spotnana. In this blog post, we will delve deep into features and services provided by both platforms to help you decide to choose the best travel management software. 

What is ITILITE?

ITILITE is a state-of-the-art, robust, innovative, and comprehensive travel management company (TMC) designed to streamline the corporate travel management process. Founded in 2017, this SaaS-based travel and expense platform helps organizations simplify travel bookings and save money. 

ITILITE partners with the leading travel service providers in the industry. This allows its users to make travel bookings such as flights, hotels, and car rentals from a wide range of inventory on a single platform. With advanced features such as round-the-clock travel support, live-traveler tracking, expense fraud detection, virtual travel consultant, policy compliance, flight re-shopping, and unused flight ticket management, companies can make their business travel process seamless. 

With the cost-efficient travel inventory provided by ITILITE, companies can save up to 30% on all travel expenditures while ensuring 100% policy compliance. Moreover, companies can gain real-time analytics and insights into travel and expense data to make business travel cost-effective. 

What is Spotnana?

Spotnana is a cloud-based travel management platform that simplifies travel bookings and online travel management. Founded in 2020, it aims to revolutionize how people travel for personal and business purposes. 

With a traveler-first approach, this TAAS-based platform wishes to make travel easier for companies, suppliers, aggregators, and more. The platform is built with an API-first architecture designed to be white-labeled, embedded, and deeply integrated with other software products, websites, and mobile applications. 

Spotnana also claims to be a travel content aggregator and technology provider. The platform’s primary focus is building direct integrations with hotels, airlines, and other travel suppliers to aggregate their travel content and distribute it to companies. 

ITILITE Vs. Spotnana: Which is the Best?

ITILITE and Spotnana are comprehensive travel management solutions aiming to make corporate travel hassle-free and smooth. Here is a thorough comparison of both platforms. 

Platform

ITILITE is a truly integrated travel and expense management platform that helps simplify your travel and expense management process and creates a seamless travel experience for all stakeholders. ITILITE leverages a single platform where users can book flights, hotels, and car rentals without navigating multiple websites, saving time and effort. The SaaS (Software as a Service)-based application can be accessed on websites and mobile devices (iOS and Android), is also very user-friendly, and can be accessed anywhere. 

On the other hand, Spotnana is a TaaS (Travel as a Service)  company that mainly focuses on a traveler-first approach. This cloud-based travel platform has just one application for managing corporate and leisure travel. Unfortunately, Spotnana doesn’t have an in-house expense management solution. It is integrated with third-party applications such as  Brex and Center. This can be a problem for the users as they must use two different applications to manage travel and expenses. Moreover, users have complained about having problems navigating through their platform. 

Customer Support 

ITILITE offers 24/7/365 travel support to its customers through different channels such as chat, call, and email. What sets ITILITE apart is the lightning-fast response time of 10 seconds through chat and call and less than 60 minutes via mail. Our in-house responsive, professional, and knowledgeable support team stands ready to address queries, troubleshoot issues, and assist, contributing to a smooth and worry-free travel experience for administrators and travelers. Moreover, the icing on the cake is that we also provide travel support post-business working hours without charging any additional fee. 

Spotnana, on the other hand, also offers round-the-clock support without charging any extra fees. However, the response time compared to ITILITE is 20 seconds, which is slightly more. This means more wait time for travelers, which can be quite problematic. G2 platform reviews revealed that Spotnana’s support hadn’t met travelers’ expectations, as the replies were delayed and agents were unavailable on time.  

Pricing

You get total pricing transparency with ITILITE. Regarding travel, it will cost you $9.99 per trip, which includes flights and hotels booked in a single request. There is no additional fee for booking made through the support team. You can make any cancellations and changes in the itinerary for the same price. Expenses will cost you $4.99 per active user. And the best part is there is no annual subscription cost. 

Know more about the ITILITE Pricing Plan here. 

Spotnana charges a simple trip fee, which includes unlimited changes to flights, hotels, and car and rail bookings under the same trip name. Pricing is of two types: Standard and Seat 1A. The standard pricing plan is generally for regular travelers, whereas Seat 1A is a white glove service for traveling VIPs. 

Click here to know Spotnana’s Pricing

Approval Process 

ITILITE follows a multi-level and rule-based approval process to streamline the approvals. This helps save time for both employees and approvers. With ITILITE, you can customize the workflows depending on domestic or international travel, employee or department, etc. If any employee has made any out-of-policy booking, then the employee and the approver are instantly notified, ensuring 100% compliance. 

Contrarily, Spotnana follows a flexible approval process. This means you can choose to have no, soft, or hard approval or assign one more approver. Such an approval system can get chaotic as tracking policy compliance and travel budgets becomes challenging for your organization. This can, in turn, affect your company’s bottom line. G2 reviews have also stated that Spotnana needs a proper approval system. 

Booking For Multiple Travelers

If an organization has multiple employees traveling simultaneously, they should be able to book all of their trips simultaneously. Booking every trip for each employee is time-consuming and cumbersome for employees and travel managers. With ITILITE, you can make multiple travel bookings under one trip ID. You can add as many travelers as you want under the same trip ID  for any business trip. This alleviates the burden of booking team trips and events, ensuring a hassle-free business travel experience. 

ITILITE, being a Spotnana alternative, allows you to make only bookings and manage them in a central platform. Also, Spotnana users have had issues as it is a more time-consuming process. 




Features 


ITILITE


Spotnana
PlatformSaaS-based platform. User-friendly and easy to navigate. TaaS-based platform. Complaints with navigating through their platform. 
Customer Support24/7/365 free assistance via calls, chat, emails, and calls. With 10 second turnaround time and less than 1 hour via mail24/7/365 agent support via call, email, and chat—response time less than 20 seconds. 
Pricing $9.99 per trip for travel. $4.99 per active user for expenses. Unavailable. 
Approval Process Multi-level and rule-based approvals No proper approval system.
Booking for Multiple TravelersOne trip ID can have multiple travelers. Unavailable. Only individual bookings are allowed. 

ITILITE is the Best Spotnana Alternative

After comparing the features, ITILITE undoubtedly stands out as a robust travel management platform by providing a wide array of travel inventory and unparalleled customer support. Whether you are taking a round trip from New York to Miami or having an extended trip in Tokyo, ITILITE consistently surpasses Spotnana in every facet. 

Furthermore, ITILITE dedication to top-notch customer support adds an extra layer of assurance for businesses entrusting their corporate travel management to the platform. ITILITE can be considered a Spotnana alternative with its state-of-the-art technology and features. 

Discover a simpler way to manage corporate travel

Corporate travel management can be extremely daunting. Getting travelers to stick to budgets while booking travel, monitoring spends or finding support for travelers – there is always something that needs to be done. That’s why we built a solution that makes corporate travel management simpler.

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