Today, it gives us great pride to see that our customers have rated us highly enough that we make it to not one, but FOUR G2 Industry Reports in Travel & Expense Management and Travel Management!
What is G2?
G2 is the world’s largest tech marketplace driven by democratic ratings, trust, and complete transparency. More than 3M people use G2 as their source for information, reviews, and discovery for technology they can bank on.
The G2 reports not only assess products for their capabilities, but also focus heavily on the customer experience and feedback. It is a great point of pride for us that our customers believe in us as much as we do! And the most important for us: Our customers rate our platform 100% in the ease of use, and 90%+ on customer service in the Travel & Expense Management, and the Corporate Travel Management categories!
As part of a very strongly service-focused industry, ITILITE believes in learning from our customers’ journeys, taking their inputs, and building technology that solves their problems. We bring automation to T&E management, but never at the cost of a brilliant customer experience, so this balance of ratings is the best news!
G2 Report Highlights
ITILITE is an enterprise product, and we build solutions to organizational problems.
It is encouraging to see that the process impact we have demonstrated is also resonating at the individual level. Our travel & expense request submission and approval processes have achieved higher than average industry ratings by almost 4-5%!
2020 has been a major challenge for every organization and definitely for our 200+ customers. Organizations that thrived on business travel to drive expansion, growth, operations, and more were all forced to deliver remotely. It was obvious that we wanted to solve for these unforeseen concerns.
With so much support and belief on our side, we are definitely G2G (good to go)!