What is ACH?
Who is it intended for?
How does it help you?
What should you do to start using ACH?
All that you as a client admin need to do is
Note: Reports eligible for ACH transfers can still be processed Manually
Organization -> Settings -> ACH -> Start Now
|FirstName||The legal first name of the Business Owner.|
|LastName||The legal last name of the Business Owner|
|Email address of the Business Owner.|
|DateOfBirth||The date of birth of the Business Owner. Formatted in YYYY-MM-DD format. Must be between 18 to 125 years of age.|
|SSN||Last four digits of the Business Owner’s social security number. If the admin is asked to re-submit the information for verification then the entire SSN might be required.|
|City||City of business’ physical address|
|PostalCode||Business’ US five-digit ZIP or ZIP + 4 code.|
|BusinessName||Registered business name.|
|DoingBusinessAs||Preferred business name — also known as a fictitious name, or assumed name.|
|EIN||Employer Identification Number.|
|Phone||Business’s 10-digit phone number. No hyphens or other separators, e.g. 3334447777.|
|FirstName||The legal first name of the controller.|
|LastName||The legal last name of the controller|
|title||Job title of the Customer’s Controller. e.g. Chief Financial Officer|
|Date Of Birth||The date of birth of the controller. Formatted in YYYY-MM-DD format. Must be between 18 to 125 years of age.|
|SSN||Last four digits of the Controller’s social security number. Required for Controllers who reside in the United States.|
|address||Full address of the controller’s physical address.|
|Passport||Required for non-US individuals. Includes passport identification number and country.|
|BusinessName||Registered business name.|
Different Business verification statuses:
|Verified||The identifying information submitted was sufficient in verifying the Customer account.|
|Reverification Needed||The initial identity verification attempt failed because the information provided did not satisfy Dwolla’s verification check. You can make one additional attempt by changing some or all the attributes. All fields are required on the retry attempt. If the additional attempt fails, the resulting status will be either ‘document’ or ‘suspended’|
|Document Needed||Dwolla requires additional documentation to identify the Customer in the document status. Once a document is uploaded it will be reviewed for verification.|
|Suspended||The Customer is suspended and may neither send nor receive funds. Contact the Account Manager for more information.|
Steps to reduce chances of Document upload being rejected:
Supported Document Types for Controllers:
Supported Document Types for Business:
Beneficial owner details:
|firstName||The legal first name of the Beneficial Owner.|
|Lastname||The legal last name of the Beneficial Owner.|
|SSN||Full nine digits of the Beneficial Owner’s social security number.|
|date of birth||Beneficial owner’s date of birth in YYYY-MM-DD format. Must be between 18 to 125 years of age.|
|address||Street number, street name of Beneficial Owner’s physical address|
|passport||Required for foreign individuals. Includes passport identification number and country.|
Bank Verification for Organization/User:
Bank Accounts can be verified by entering the following details
Once we can identify your Bank correctly, the user has to enter the User ID and PIN/Password of the account to verify the account. A maximum of 2 attempts are allowed to verify the Bank account.
In the scenario that the maximum attempts to verify the account are exceeded, the status changes to ‘Verification pending’ and the process moves to the Micro-deposit verification stage.
Micro Deposit Verification:
Automatically 2 micro deposits of less than .10 USD are initiated to the bank account if the conventional route to verify an account fails. This deposit may take 1-2 business days to reflect in the account statement. Once these amounts reflect in the account statement, the user can re-attempt to verify their account by entering the exact two amounts in the form available on the Bank verification page.
In case the micro-deposit option is not visible on the platform, do reach out to your Account manager in order to get your bank account verified.