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What Are The 5 Best Business Travel Management Companies?

Business travel is getting back on track for the first time after the pandemic. Since business travel is expected to grow in 2022, companies are looking to revamp their current travel process to handle the load.

best travel management companies

The best option to manage business travel is to onboard a Travel Management Company (TMC). A competent TMC can handle the entire business travel process of your company. It has connections with the best airlines and hotels, giving you access to a wide range of travel inventory.         

Why Hire a Travel Management Company?

A travel management company can provide a state-of-the-art business travel management solution to the problems in your business travel process. Here are a few ways hiring a TMC can be fruitful for your organization: 

1. A TMC can increase the efficiency of your booking process

When it comes to booking flights and hotels, your employees face two significant issues. First, they must surf through multiple websites to find suitable options. Second, it is challenging for them to ensure their preferences are travel policy compliant. Hence, they need a comprehensive business travel management solution that can simplify the booking process.

A travel management company can simplify bookings for your employees with the help of travel management software. A modern business travel management software solution analyzes past booking data and provides similar options through predictive analytics. Therefore, your employees don’t have to worry about aligning their preferences with the travel policy.

Moreover, it combines the booking options into a consolidated trip package, so they don’t have to waste their time surfing multiple websites. 

2. A TMC can reduce business travel costs

Saving travel costs is essential to maintaining your company’s bottom-line results. However, your travel managers may struggle to reduce business travel expenses because your employees make out-of-policy bookings and incur expenses above their business travel allowance. Hence, you must invest in a business travel management solution that helps cut costs on bookings and ensures expense policy compliance. 

A travel management company can help you save money by providing a vast inventory of hotels and Low-Cost Carrier flights sourced from a Global Distribution System. Moreover, some TMCs deploy integrated travel and expense management software that flags out-of-policy expenses and sends real-time alerts to ensure expense policy compliance. 

3. A TMC can help you optimize your travel policy

Travel managers often face difficulty in ensuring travel policy compliance in the company because the employees find the guidelines confusing or impractical. Therefore, they need a business travel management solution to help them create a more detailed and practical travel policy.

A travel management company can offer a team of experts to help you create a better travel and expense policy, accommodating employees’ preferences and the company’s needs. With a better travel policy, you can increase compliance and achieve your travel goals.

4. A TMC provides 24/7 support to travelers

When employees travel for work, they have to deal with various uncertain situations. For instance, they might face difficulty navigating the routes while traveling internationally. In such cases, they need a business travel management solution that offers 24/7 business travel support

A travel management company provides round-the-clock travel support through calls, chat, and email. Therefore, your employees can get their problems solved in real-time without any hassle.

5. A TMC can help you manage concierge services

Sometimes, business travelers need concierge services like car parking and airport lounge facility to ensure their trip goes smoothly. However, they have to contact multiple vendors and send numerous emails to avail of all the services they need. 

A travel management company manages concierge services on your behalf. Therefore, your employees can send a request to get the services they need. They no longer need to make an additional effort.  

There are various business travel management companies in the market, from the traditional TMCs with years of experience to the new-age tech-savvy companies with business travel management solutions. 

Now that you know the advantages of hiring a TMC, here is a list of the best business travel management companies for you to choose from.


When it comes to corporate travel management, ITILITE is a one-stop business travel management solution. We are a new-age business travel management company that offers customers the best travel inventory on an advanced travel management platform. 

Products and services

Here are some of the features that make us one of the best TMCs in the world.

1. Travel Booking 

ITILITE offers the most interactive travel booking platform where users can book travel within 90 seconds or less. With an AI-based booking system, employees get the best travel options as per their travel details and policy. 

Moreover, the ITILITE travel management platform is a SaaS-based solution, which means that the employees can book travel from anywhere at any time. 

2. Travel Inventory

We are a travel management company with the most extensive travel inventory of flights, hotels, and cabs. We have partnered with the top vendors in the market to provide our customers with the best deals and offers.

3. Granular Policy & approval flows

ITILITE travel management offers the most granular policies among any travel management software in the market. The policies can be set according to employee level, destination (city, country), flight duration, cabin class, etc.

Furthermore, companies can also set up multi-tier approval workflows with no limits to ensure proper approvals.

4. 24/7 Customer Support

We offer 24/7 customer support to all our customers at no additional cost. Not many TMCs in the market offer round-the-clock support. Any traveler can get in touch with us via call, chat, or bot, even at 4 in the morning. 

5. ITILITE Mastermind

ITILITE Mastermind is a virtual T&E Consultant that offers customers tips and insights by analyzing their current travel process, past trends, and employee behavior. It compares the different aspects of your business travel process against the company benchmarks, so you can make improvements. 

ITILITE Mastermind eliminates the cost of hiring a travel consultant as you get real-time recommendations to optimize the travel process.

SAP Concur

SAP Concur is one of the most trusted business travel management companies in the world. Headquartered in Bellevue, Washington, Concur came into existence in 1993. It was alter acquired by SAP in 2014. 

Products and services

SAP Concur offers a variety of travel, expense, invoicing, and data products. Among the travel products, Concur Travel is the most prominent. 

Concur Travel 

Concur Travel brings travel bookings, invoicing, and expenses- all in one place. Employees can make travel bookings and change their itinerary through the mobile app. Moreover, you can also track employees while on a trip to ensure total safety. Concur partners with to provide employees with diverse travel options. 

BCD Travel

Founded in 2006, BCD Travel is one of the largest business travel management companies. With headquarters in Utrecht, Netherlands, it offers business travel management solution in more than 109 countries. BCD has partnered with SAP Concur as a TMC Elite Partner to make use of their online booking tool. Also, BCD Travel was announced as the ‘Most Admired TMC’ for the ninth time by The Beat on 7th December 2020. 

Products and services

1. Trip Source

It is a mobile travel management solution and booking tool for travelers to easily access travel details, set up meetings, and get notifications. 

2. Decision Source

It is an analytics center with an intuitive dashboard for enhanced data analysis. It also offers traveler tracking features to keep employees safe.

Amex GBT

Amex GBT ( American Express Global Business Travel) is a global travel management company with headquarters in Jersey City, New Jersey. Founded in 2013, GBT serves customers in over 140 countries. In November of last year, American Express Global Business Travel acquired Expedia’s group’s travel management company Egencia, increasing its share in the market even more. 

Amex GBT offers a wide range of travel options as it partners with 2 GDSs (Global Distribution System) – Sabre and Amadeus 

Products and Services

Here are some products offered by GBT in the travel management domain.

1. Neo1

Amex GBT offers an online booking platform – Neo1, that helps you book business travel, compare prices, reconciliation, and more. 

2. Premier Insights

It is a data visualization tool that offers insights into the travel program by combing GBD (Global Breadth of Data) with Advanced Business Intelligence Technology and Consulting.

3. Expert Auditor

This feature helps you regulate business travel booking by letting you customize the approval flows and policy rules.

4. Expert Care

This is a risk management solution that ensures employee safety by identifying employees at the most risk. 


With over 150 years of experience in travel, CWT is a giant among the business travel management solution companies. Earlier known as Carlson Wagonlit Travel, the company rebranded itself as CWT in 2019 by launching its travel booking platform myCWT. CWT has a workforce in more than 140 countries that cater to customer issues round the clock. 

Although a traditional travel management company, CWT has realized the importance of tech adoption to grow in the market. Last month, CWT announced its intentions to invest a whopping $100 million in product development

CWT has partnered with RoomIt for providing accommodation to travelers as per their preference in over 800,000 hotels at low rates while ensuring compliance. 

Product and Services

CWT offers the following products-

1. MyCWT

MyCWT is CWT’s online booking platform that employees can access on both desktop and mobile devices. It is one platform for both travelers and arrangers, where the view can be changed with a single swipe.

2. Business Intelligence Center

CWT’s Business Intelligence Center is a data reporting tool that ensures travel compliance by monitoring traveler behavior. Moreover, with graphical dashboards and charts, you get clear visibility of the travel data. 

Choose wisely from the best travel management companies

All the companies mentioned above have their USPs, be it experience, technology, or services. However, you need to analyze your business travel process and decide which one will be best for you.

ITILITE offers an integrated travel and expense management platform with travel booking, approval, expense filing, and reimbursements – all in one place. However, choosing the right TMC is not an easy decision. 

Hence, you can take a free trial of ITILITE travel and expense management platform to experience lightning-quick travel bookings before making a decision. 

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